Privacy Policy

Last Updated: 26th November 2024

At H2PM (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the information you provide when using our property management software (“the Platform”). By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use the Platform:

• Personal Information: Name, email address, phone number, and login credentials.
• Payment Information: Billing details such as credit card or bank information for processing payments securely.
• Property Information: Details about properties you own, including addresses, budgets, and management history.
• Usage Information: Activity on the Platform, such as login times, updates viewed, payments made, and other actions.
• Technical Information: Device information, IP address, browser type, and cookies for optimizing performance and improving user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve the services offered by the Platform.
• To keep you informed with updates, alerts, and notices about property management activities.
• To process payments securely.
• To respond to your inquiries or provide customer support.
• To comply with legal obligations.
• To analyze usage trends and improve functionality.

3. How We Share Your Information

We will never sell your information. However, we may share it in the following scenarios:

• Service Providers: With trusted third parties who assist in providing services such as payment processing or technical support.
• Legal Requirements: When required by law, such as responding to legal processes or preventing fraud.
• With Your Consent: When explicitly authorized by you.

4. How We Protect Your Information

We implement robust security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS).
• Secure storage of sensitive data, such as payment details.
• Regular security audits and updates.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Request a copy of the data we store about you.

To exercise these rights, contact us at info@h2pm.ie.

6. Cookies and Tracking

We use cookies to enhance your experience and gather data on how the Platform is used. You can manage cookie preferences in your browser settings.

7. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Data Retention

We retain your data for as long as necessary to provide services or comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with the updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@h2pm.ie
• Address: 1 The Mall, Lucan, Co. Dublin, Ireland, K78 ET20

Thank you for trusting H2PM with your property management needs. Your privacy matters to us!